Privacy Policy

1. Scope

This Privacy Policy applies to the mobile game NeonMelt: Color Tunnel Dash (the “Game”), published by Can Büyüklü (“we”, “us”, or “our”). The Game is a general-audience arcade game and is not specifically directed to children.

2. Information stored on your device

The Game does not require an account and does not ask you to provide your name, postal address, phone number, contacts or payment information. Gameplay progress, scores, virtual currency, extra lives, settings and notification preferences may be stored locally on your device. Local notifications are scheduled and processed by iOS. This locally stored gameplay information is not transmitted to us by the Game.

You can remove locally stored game information by deleting the Game from your device. Depending on your device settings, platform-level backups may be controlled separately by Apple.

3. Advertising and consent management

The Game uses Google AdMob through the Google Mobile Ads SDK to display interstitial advertisements and optional rewarded advertisements. Rewarded advertisements may allow you to receive virtual in-game benefits, such as coins, an extra life or a revive, after Google confirms that the reward requirement has been completed.

The Game uses Google’s User Messaging Platform (UMP) to request and manage advertising consent where required. Depending on your region, age status, device settings and choices, Google may serve personalized, non-personalized or limited ads. The Game checks whether ads may be requested before loading them.

Where Google requires a privacy-options entry point, the Game displays a “Privacy Choices” control in Settings so you can review or change eligible consent choices. You may also control Apple tracking permission, notifications and certain privacy settings through iOS Settings.

4. Information processed for advertising

Google Mobile Ads and participating advertising providers may process information automatically when ads are requested, displayed or interacted with. Depending on device settings, consent choices, region and the ad served, this information may include:

• IP address, which may be used to estimate general location;
• device or app identifiers, including an advertising identifier when access is permitted;
• advertising data, such as ads shown and rewarded-video completion;
• product interactions, such as app launches, taps, ad views and video interactions;
• performance information, such as launch time, responsiveness, hang rate or energy use; and
• diagnostic information, including non-user-related crash logs.

We do not receive your name, email address or payment details from AdMob. Google and its advertising partners process advertising information under their own terms and privacy policies. Learn more in Google’s Privacy Policy and How Google uses information from sites or apps that use its services.

5. Purposes and legal bases

Advertising information may be used to deliver and measure ads, provide rewarded-ad functionality, limit repeated ads, detect fraud and abuse, maintain security, diagnose technical problems, improve ad performance and comply with legal obligations. Where consent is legally required, advertising storage, access or personalization is based on the choices collected through UMP or Apple’s App Tracking Transparency framework. Other processing may rely on legitimate interests or another lawful basis available to Google or the relevant provider.

Refusing or withdrawing consent does not prevent you from playing the Game, but it may change the ads available and may prevent an optional rewarded ad from being offered at a particular time.

6. Apple App Tracking Transparency

The iOS advertising identifier is not available for tracking unless Apple’s required permission has been granted. If the Game presents Apple’s tracking-permission prompt, you may allow or refuse it and later change the choice in iOS Settings > Privacy & Security > Tracking. Refusing tracking permission does not remove advertisements; ads may still be served using information and identifiers permitted by Apple and your other privacy choices.

7. Support communications

If you voluntarily email support, we receive the information you choose to provide, such as your email address, message, device model, operating-system version and attachments. We use it to investigate the issue, reply to you, prevent abuse and meet applicable legal obligations. Email is delivered through the email services used by you and by us, which process messages under their own terms and privacy policies.

8. Sharing and international processing

Advertising information may be processed by Google and advertising technology providers involved in serving an ad. Their systems may process information in countries other than your own under their applicable safeguards. Support messages are processed by the relevant email providers. We do not sell personal information in exchange for money; however, advertising-related disclosures may be treated as “sharing” or a “sale” under some regional privacy laws. Available opt-out or privacy choices can be accessed through the Game when required.

9. Retention and deletion

Local gameplay data remains on your device until you reset or uninstall the Game. Advertising and consent information is retained by Google and participating providers according to their policies and applicable law. Support messages are retained only as long as reasonably necessary to respond, maintain support records, prevent abuse and comply with legal obligations. You may request deletion of information contained in your support correspondence by contacting us, subject to information we must retain by law.

10. Your rights and choices

Depending on where you live, you may have rights to be informed, access, correct, delete, restrict or object to processing, withdraw consent, request data portability, opt out of certain advertising-related sharing, and complain to a competent data-protection authority. Residents of Türkiye may exercise the rights provided under Article 11 of Law No. 6698 on the Protection of Personal Data.

You can use “Privacy Choices” in the Game when that control is required and available, manage Apple tracking permission in iOS Settings, or contact us regarding information contained in support communications. Advertising data controlled by Google must be handled through the privacy tools and request channels provided by Google.

11. Children

The Game is not specifically directed to children under 13, or a higher minimum age where required by local law. We do not knowingly request personal information directly from children. If you believe a child has provided personal information to us through support, please contact us so the matter can be reviewed. Advertising requests may be restricted where an under-age status is known or required by law.

12. Security

Local game data is protected by the security features of your device and iOS. Google and other providers are responsible for securing information processed through their services. We use reasonable measures for support communications appropriate to an independent mobile game. No storage or electronic communication method is completely secure.

13. Changes

We may update this policy when the Game, advertising configuration, service providers or legal requirements change. The revised policy will be posted here with a new “Last updated” date. Material changes will be communicated where required by law.

14. Contact

For privacy questions or requests, email mehmetcanbuyuklu@gmail.com.